Privacy Policy
Effective Date: 30 November 2024
At Medaz Super Speciality Hospital Private Limited, your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit and use our website www.medazhospital.com (“Site”) or engage with our Services. By using this Site, you agree to the practices described in this policy.
Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we treat it.
1. Information We Collect
We collect different types of information to provide and improve our services:
a) Personal Information
When you interact with our Site, we may collect personal information that you provide voluntarily, such as:
- Contact Information: Your name, email address, phone number, and other contact details when you inquire about our services, schedule an appointment, or request information.
- Health Information: If you choose to provide health-related details (e.g., during a consultation or appointment scheduling), this information will be kept confidential as required by applicable privacy laws (such as HIPAA in the U.S. or other local healthcare privacy regulations).
- Payment Information: If you make a payment through our website, we may collect payment details such as credit card numbers or billing information.
b) Non-Personal Information
We may also collect non-personal information, such as:
- Usage Data: Information about how you interact with the Site, including your browsing behavior, pages visited, links clicked, and time spent on the Site.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data on your browsing activity to improve your experience and personalize our services. For more details, please refer to our Cookie Policy.
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Providing Services: To offer and manage healthcare services, schedule appointments, send reminders, or respond to inquiries.
- Communication: To contact you with updates, health information, appointment reminders, and other service-related messages.
- Improving the Site: To analyze how you use our Site, enhance user experience, and develop new features or services.
- Marketing: To send promotional materials or offers about our services (if you have opted in to receive such communications). You can opt-out of marketing communications at any time.
- Legal and Compliance Purposes: To comply with legal obligations, resolve disputes, and enforce agreements.
3. How We Protect Your Information
We take reasonable precautions to protect your personal and health information. These measures include:
- Data Encryption: We use encryption technologies (e.g., SSL) to protect data transmitted through the Site.
- Access Control: We restrict access to your personal data to authorized personnel only.
- Secure Storage: We implement technical and organizational security measures to protect the data we collect from unauthorized access, alteration, disclosure, or destruction.
However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
Medaz Hospital does not sell, rent, or trade your personal information. We may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us operate the Site, process payments, or provide services (e.g., IT support, and billing services).
- Healthcare Providers: If you seek medical consultation or treatment, we may share your information with healthcare providers, specialists, or staff involved in your care.
- Legal Compliance: We may disclose your information when required by law, such as in response to a court order, subpoena, or other legal process, or to protect our rights or property.
- Business Transfers: If Medaz Hospital is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you if your personal data is transferred and becomes subject to a different privacy policy.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site, analyze trends, and track visitors’ activity. A cookie is a small file placed on your device that enables the Site to remember your preferences. You can manage cookie preferences through your browser settings. If you disable cookies, some features of the Site may not function properly.
For more detailed information on the cookies we use, please refer to our Cookie Policy.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal data.
- Deletion: You may request that we delete your personal data under certain conditions, subject to applicable law.
- Withdrawal of Consent: If we are processing your data based on consent, you may withdraw your consent at any time.
- Opt-out of Marketing: You can opt-out of receiving promotional emails by clicking the unsubscribe link in the communication or contacting us directly.
- Data Portability: In certain cases, you may request a copy of your personal data in a structured, machine-readable format.
To exercise any of these rights, please contact us at the details provided below.
7. Third-Party Links
Our Site may contain links to third-party websites, services, or content that are not controlled or operated by Medaz Hospital. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any external sites before providing your personal information.
8. Children’s Privacy
Medaz Hospital does not knowingly collect personal information from children under the age of 13 (or the equivalent age in your jurisdiction). If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete the data.
9. International Data Transfers
If you are located outside of [Insert Country] and choose to provide information to us, please note that we may transfer your personal information to [Insert Country] for processing. By using the Site and submitting your information, you consent to this transfer.
10. Changes to This Privacy Policy
Medaz Hospital may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Medaz Super Speciality Hospital Private Limited
Email: info@medazhospital.com
Phone: +919117600600
